Bespoke Training Services - Pardot Integration to Zoom Webinars

Bespoke Training Services are the go-to specialists for Amazon Web Services training in Australia, New Zealand and Singapore. Bespoke have successfully trained over 21,500 clients at various stages of Amazon Web Services adoption.

Business problem

Bespoke Training Services needed to pivot to virtual AWS Discovery Day sessions in order to continue to grow their customer base during the COVID-19 pandemic. Bespoke needed a way to ensure that registrants were added to marketing journeys and sent vital event information at the right time.

Coupling Zoom Webinars with Pardot

Our team worked to integrate Zoom Webinars with Pardot so that registrants were tracked and added to email journeys automatically. Ahead of the Discovery Day, each participant was sent important event information which helped to ensure attendance. Post event communications were tailored to ensure that the messaging was appropriate based on whether or not the registrant actually attended the event.

Thanks to our Pardot Gurus, Bespoke Training Services can also now track all Zoom Webinar event registration, attendances and non-attendances within both Salesforce and Pardot. This information is synced to the Salesforce Platform in real time from Zoom.

Making the Most of Pardot

We know that the greatest content means nothing if it’s not delivered at the right time. For Bespoke’s Nurture Journeys, we carefully programmed a step by step series of emails that were sent over time based on engagement. Each email sent is carefully planned to deliver that personalised feel and maximise engagement.

Nurturing campaigns never looked so good!

Our tech whizzes are fanatics for engaging branding and aesthetics. We worked closely to ensure all touchpoints created in Pardot were appropriate to Bespoke’s brand and very well presented.

Looking Forward

Thanks to the success of this project Bespoke Training Services, now partners with Trausteknik for ongoing Salesforce and Pardot support. We continue to make enhancements to their website booking processes, ensuring tight integration through to Salesforce.

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